Terms of Use – AIvana
1. Acceptance of Terms
By accessing or using AIvana, you acknowledge and agree to be legally bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you must refrain from using the application.
2. Description of Service
AIvana provides image and video generation and modification services utilizing artificial intelligence technologies, supported by third-party AI processing providers, cloud storage, and account management tools. Features may change from time to time.
3. Age Requirement (17+)
The Service is intended for individuals aged 17 and older. It is not directed to children under 17. If you are under 17, you must not use the Service.
4. App Store & Apple Terms
If you obtained the Service via the Apple App Store, these Terms supplement Apple’s Licensed Application End User License Agreement (Standard EULA) and the Apple Media Services Terms. In the event of conflict, the Apple-required terms prevail to the extent of the conflict. Apple is not responsible for maintenance or support of the Service.
5. User Accounts
- Users may access the application either as guests (Device ID) or by signing in with Apple.
- You are solely responsible for all activities conducted under your account and for maintaining the confidentiality of your login credentials.
6. User-Generated Content & Ownership
- You retain ownership of any content you create through the application (“User Content”).
- You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, process, modify (as technically necessary), transmit, and display your User Content solely to operate, improve, and deliver the Service (including generating outputs you request).
- You bear sole responsibility for the legality, accuracy, and appropriateness of your content.
- We reserve the right to remove, without prior notice, any content that is unlawful, infringes the rights of others, or violates these Terms.
7. Credits
- Nature of Credits: Credits are a virtual utility that enable access to specific features (e.g., generating or editing images and videos). Credits have no monetary value, are non-transferable, and are not redeemable for cash or refunds except where required by law.
- Use of Credits: Each eligible action (such as image or video generation, or editing) deducts the displayed number of credits from your balance. The app will show your available credit balance before you confirm a transaction.
- Purchase of Credits: Credits may be purchased through the app via platform billing providers. All credit purchases are final, subject to the platform’s refund policies.
- Adjustments: We may correct credit balances to remedy errors, fraud, or reversed/charged-back transactions.
8. Subscriptions
- Plans: Weekly, monthly, and yearly plans are available. At the start of each billing period, your account is credited with the plan’s applicable credit allocation (e.g., weekly plans add credits upon each weekly renewal).
- Benefits: Active subscriptions provide an ad-free experience and enable content retention for the duration of the subscription, subject to these Terms.
- Billing & Renewal: Subscriptions are administered via third-party billing platforms and Apple’s in-app purchase system. Renewals occur automatically unless cancelled in accordance with platform policies.
- Refunds: Refund requests are governed by the platform’s (e.g., Apple’s) policies. We do not offer independent refunds.
- Changes: We may modify subscription pricing or benefits prospectively. Any changes will be communicated in-app or via the platform before taking effect.
9. Content Retention
- Subscribers: Content is retained for the duration of the subscription, unless deleted by the user.
- Non-Subscribers: Content is retained for no more than seven (7) days following creation.
- Post-Subscription: Content created after subscription termination is subject to the same seven (7) day retention limit.
- Once deleted, content cannot be recovered.
10. Advertising (No Device-Level ID/IDFA; Contextual)
Non-subscribers may see in-app advertising; subscribers receive an ad-free experience. Ads are non-personalized/contextual and delivered in accordance with provider and platform policies. We do not use device-level advertising identifiers (e.g., IDFA) for ads. For clarity, our internal Device ID used for guest access is not shared with ad providers and is not used for ad personalization. We do not disclose additional personal data beyond what is necessary to display ads.
11. Prohibited Conduct
- Create, upload, or distribute any content that is illegal, obscene, defamatory, or harmful; that exploits or depicts minors; or that promotes violence or illegal acts.
- Infringe upon the intellectual property or other rights of any person or entity.
- Attempt to reverse-engineer, decompile, or otherwise tamper with the application or its services; bypass security; or misuse APIs, rate limits, or quotas.
12. AI Output & Usage Limitations
AI-generated outputs may be inaccurate or incomplete and are provided for creative purposes only. Do not rely on outputs for professional advice (e.g., legal, medical). You are responsible for reviewing outputs and ensuring your use complies with law and third-party rights. Do not generate or distribute realistic likenesses of individuals without necessary rights/consent, including deepfakes or deceptive content. You must not misrepresent AI-generated content as authentic evidence or otherwise use it to deceive or harm others.
13. Service Changes & Interruptions
We may suspend, modify, or discontinue all or part of the Service (including for maintenance, security, or legal reasons) at any time, with or without notice. We will take reasonable steps to minimize material interruptions where feasible, but we are not liable for such interruptions.
14. Termination
We reserve the right to suspend or terminate user accounts, with or without notice, for any breach of these Terms or for conduct that we determine to be harmful to the Service, other users, or third parties. Upon termination or account closure, access to content may be disabled and unused credits are forfeited unless required otherwise by applicable law. No refunds are provided by us beyond the platform’s policies.
15. No Warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.
16. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, data, use, goodwill, or other intangible losses, arising from or related to your use of, or inability to use, the application.
17. Indemnification
You agree to indemnify and hold us harmless from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content or your violation of these Terms or applicable law.
18. Changes to Terms
We may update these Terms from time to time. Material changes will be notified in-app or via the platform before taking effect. Your continued use after changes become effective constitutes acceptance.
19. Governing Law & Venue
These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law provisions. If you are a consumer residing in the EU/EEA, you also benefit from any mandatory consumer protection provisions of your country of residence. The courts of Stockholm, Sweden shall have jurisdiction, subject to any mandatory consumer venue rights.
20. Contact
For questions regarding these Terms, contact: aivana2025@outlook.com.